Terms & Conditions of Use

Terms & Conditions of Use

Last Updated: August 21st 2025

Welcome to the official website of Merry Ehanire Mother and Child Hospital (MEMACH). By visiting, accessing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by the following Terms and Conditions of Use. These Terms govern your interaction with our website and ensure a safe, lawful, and respectful online environment for all users. If you do not agree with any part of these Terms, you are advised to discontinue the use of this website immediately.

This website is operated in accordance with the laws of the Federal Republic of Nigeria, including the Constitution (1999, as amended), the Nigerian Data Protection Act (NDPA) 2023, the National Health Act 2014, the Cybercrimes (Prohibition, Prevention, etc.) Act 2015, the Copyright Act, and other applicable statutes, regulations, and judicial precedents. MEMACH reserves the right to review, update, or modify these Terms at its discretion and without prior notice. Continued use of the website constitutes your acceptance of any such changes.

Acceptable Use of the Website

This website is intended solely for lawful purposes, including accessing hospital information, booking appointments, engaging with patient services, or learning more about maternal and child health. You agree not to misuse the website in any way. Prohibited activities include, but are not limited to, attempting to gain unauthorized access to hospital systems, databases, or patient portals; transmitting malware, viruses, or harmful code; posting defamatory, offensive, or unlawful content; and engaging in any conduct that could compromise the security, functionality, or integrity of the hospital’s online resources.

Accuracy of Information and Limitation of Liability

MEMACH takes every effort to provide accurate, current, and reliable information on its website. However, the hospital does not warrant that all information will always be complete, free of error, or up-to-date. Users are strongly advised to verify critical information directly with the hospital before making health, legal, or financial decisions based on website content.

MEMACH shall not be held liable for any inaccuracies, omissions, or typographical errors that may appear on the website, nor for any direct, indirect, incidental, or consequential damages arising from its use. Reliance on website information is at the sole risk of the user.

Intellectual Property Rights

All content on the MEMACH website—including text, photographs, graphics, hospital logos, videos, and downloadable materials—is the intellectual property of MEMACH or its authorized licensors. This content is protected under the Copyright Act of Nigeria and relevant international treaties. Users may view, download, or print website material strictly for personal and non-commercial purposes.

Any unauthorized reproduction, distribution, modification, publication, or commercial use of website content without prior written consent from MEMACH is strictly prohibited. Violations may result in legal action under Nigerian law.

Patient Rights and Responsibilities

MEMACH is committed to upholding the rights of all patients and website users in line with the National Health Act 2014, the Nigerian Data Protection Act 2023, and international best practices.

As a patient or user of MEMACH services, you have the right to:

  • Privacy and confidentiality of your medical and personal information.
  • Respect, dignity, and non-discrimination in all interactions with hospital staff.
  • Accurate, clear, and timely health information relevant to your care.
  • Access to your medical records in accordance with applicable laws and regulations.

As a patient, you are also responsible for:

  • Providing complete, accurate, and truthful information when engaging with MEMACH through the website or in person.
  • Treating hospital staff, other patients, and caregivers with courtesy and respect.
  • Complying with hospital rules, policies, and fulfilling all financial obligations associated with services rendered.

Medical Disclaimer

All health-related content published on this website is provided for general informational and educational purposes only. It is not intended to serve as medical advice, diagnosis, or treatment. No information on the MEMACH website should be relied upon in place of consultation with qualified healthcare professionals.

Users are strongly encouraged to seek medical advice directly from licensed doctors, nurses, or specialists regarding any health concerns. In the event of a medical emergency, users must immediately call Nigeria’s national emergency line (112) or proceed to the nearest hospital emergency department.

Third-Party Links Policy

The MEMACH website may include links to external third-party websites for informational or convenience purposes. These links do not imply endorsement, approval, or partnership by MEMACH. The hospital does not control, and cannot be held responsible for, the content, accuracy, privacy practices, or security of third-party sites. Users who access these external sites do so at their own risk.

Limitation of Liability

To the fullest extent permitted by Nigerian law, MEMACH shall not be liable for any damages, losses, or injuries resulting from the use or misuse of this website. This includes, but is not limited to, damages arising from unauthorized access to user data, downtime or service interruptions, technical errors, reliance on website content in place of medical consultation, or use of third-party websites linked through the MEMACH platform.

Indemnity

By using this website, you agree to indemnify and hold harmless MEMACH, its management, staff, affiliates, and service providers from any claims, liabilities, damages, or expenses (including legal fees) arising out of your misuse of the website or breach of these Terms and Conditions.

Governing Law and Jurisdiction

These Terms shall be interpreted and enforced in accordance with the laws of the Federal Republic of Nigeria. Any disputes or claims arising from the use of this website shall be subject to the exclusive jurisdiction of the High Courts of Nigeria, with venue determined by the hospital’s principal place of business.

Contact Information

For any questions, clarifications, or concerns about these Terms and Conditions, please contact us at:

For inquiries, complaints, or requests under this Policy, please contact:

Address: 16 Ruben Agho St, Oka, Benin City 234052, Edo State, Nigeria 

Inquiries: 09113876362 

email address: hello@memach.ng]